Automation Anywhere

What is Automation Anywhere?

Automation Anywhere is an enterprise Robotic Process Automation (RPA) and agentic process automation platform that combines AI, automation, and APIs to streamline complex business workflows across front- and back-office systems.Its mission is to change the way the world works by making automation accessible so organizations can improve efficiency while allowing people to focus on higher-value, more human work.The platform enables companies to discover processes, design and orchestrate automations, and deploy software bots and AI agents at scale in the cloud.Core products such as Automation Co-Pilot, Automation Workspace, Automator AI, and Document Automation help users build, run, and manage automations embedded directly into daily applications and workflows.With a cloud-native architecture, governance tools, and responsible AI safeguards, Automation Anywhere supports secure, scalable automation programs across regulated and global enterprises.

How to use Automation Anywhere?

To use Automation Anywhere effectively, an organization typically starts by signing up for the platform and working with its web-based console to identify and prioritize processes suitable for automation, such as repetitive, rule-based tasks across ERP, CRM, HR, finance, or customer service systems.Users then design automations within Automation Workspace or Automator AI, leveraging low-code tools, pre-built connectors, and intelligent document processing to build bots and workflows.These automations are deployed and orchestrated through the cloud-native platform, where Automation Co-Pilot can surface AI-powered assistants directly inside business applications to guide users and trigger automations in real time.Program leaders use CoE Manager and governance features to monitor performance, manage compliance, and scale the automation portfolio across departments and regions.

Automation Anywhere's Core Features

• Agentic Process Automation System unifies AI agents, RPA, and orchestration to automate end-to-end processes across the enterprise.

• Automation Co-Pilot provides a conversational, genAI-powered assistant embedded in work applications to trigger and guide automations.

• Automation Workspace offers a unified environment to design, build, and manage automations using RPA, APIs, and process orchestration.

• Automator AI auto-creates workflows and accelerates the automation lifecycle with AI-powered design and optimization tools.

• Document Automation delivers intelligent document processing to extract, classify, and route data from documents of any format.

• Process Discovery analyzes user interactions to map processes and recommend what to optimize or automate.

• CoE Manager supplies dashboards and controls for governance, performance tracking, and scaling automation programs.

• Citizen Developers tools enable business users to create and deploy automations with built-in guardrails and governance.

• Cloud Service provides serverless, API-driven automations with enterprise-grade security and compliance in a managed cloud environment.

• Integrations offers pre-built connectors and packaged APIs to link major SaaS and enterprise applications in real time.

• Cloud-native architecture supports public, private, and hybrid deployments with centralized management and security.

• Responsible AI framework embeds transparency, fairness, and governance into AI-powered automations.

• GenAI Process Models provide governed generative AI capabilities for safe application across teams and processes.

• Trust & Security capabilities enforce robust data protection, access control, and regulatory compliance for automation workloads.

Automation Anywhere's Use Cases

• #1

  Automating high-volume back-office processes such as invoice processing, accounts payable, and reconciliation in finance and accounting.

• #2

  Streamlining HR onboarding and offboarding workflows by integrating with HRIS and payroll systems and automating document handling.

• #3

  Automating customer service tasks like case creation, data retrieval, and after-call work within CRM and service desk platforms.

• #4

  Using Document Automation to extract and validate data from contracts, forms, and unstructured documents and feed it into core systems.

• #5

  Enabling employees with Automation Co-Pilot to trigger guided automations from within applications like SAP, Salesforce, or ServiceNow.

• #6

  Discovering and mapping business processes to identify automation opportunities and bottlenecks with Process Discovery.

• #7

  Building API-driven automations in the Cloud Service to connect SaaS applications and legacy systems in real time.

• #8

  Supporting regulated industries (e.g., healthcare, financial services) with governed, auditable automation workflows that meet compliance needs.