Solvea
What is Solvea?
Solvea is an AI receptionist and business communications platform for handling customer inquiries across phone, SMS, email, and live chat. Its AI agents use large language models, business knowledge, and connected tools to answer questions, qualify leads, book appointments, and support customers. The platform is designed for small businesses, service teams, retailers, hotels, healthcare providers, real estate companies, and other customer-facing organizations. Solvea combines a business phone, shared customer inbox, call summaries, team availability, and follow-up workflows in mobile and desktop interfaces. Its main differentiator is the ability to configure cross-channel AI receptionists that can use operational tools such as calendars, spreadsheets, Shopify, and email.
How to use Solvea?
Sign up for Solvea, create a workspace, and choose a business phone number; configure an AI receptionist by describing your business, uploading knowledge, selecting tools, and setting response rules; test the agent, connect channels or integrations, and deploy it to answer calls and manage customer follow-up.
Solvea's Core Features
AI Receptionist: Answer inbound customer calls, capture intent, and handle routine questions when staff are unavailable.
AI Agent Builder: Create and refine an industry-specific receptionist by describing business requirements in plain language.
Shared Customer Inbox: Centralize calls, messages, summaries, customer history, and team follow-up in one workspace.
Business Phone Number: Provide a dedicated number for inbound calls, outbound calls, caller ID, and SMS communication.
Appointment Scheduling: Check availability, create or update calendar events, and automate confirmations and rescheduling.
Knowledge Base: Upload, organize, and sync business information so agents can respond with current operational details.
Omnichannel Deployment: Connect AI agents to phone, live chat, email, and messaging workflows from a unified platform.
Team Follow-Up: Use call summaries, notes, contact records, and handoffs to keep customer conversations moving.
Business Integrations: Connect tools such as Shopify, HubSpot, Zendesk, Google Calendar, and Google Sheets to support customer workflows.
API Access: Generate API keys and connect Solvea capabilities with custom backends or external integrations.
Solvea's Use Cases
- #1
Small service businesses answering missed calls and capturing customer details after hours
- #2
Medical practices qualifying callers and scheduling appointments through Google Calendar
- #3
Law firms collecting prospective client information and logging intake details for attorney follow-up
- #4
Hotels and hospitality teams handling front-desk questions, reservations, and multilingual customer conversations
- #5
Retail and ecommerce teams answering product questions and retrieving Shopify order information
- #6
Home service companies booking jobs, confirming appointments, and synchronizing schedules automatically
- #7
Real estate teams responding to inquiries, qualifying leads, and routing conversations to staff
- #8
Distributed teams managing business calls, SMS conversations, summaries, and follow-up from mobile devices
Frequently Asked Questions
Analytics of Solvea
Monthly Visits Trend: May 2025 - Aug 2026
Traffic Sources
Top Regions
| Region | Traffic Share |
|---|---|
| Vietnam | 23.45% |
| United States | 15.82% |
| Japan | 10.97% |
| Indonesia | 10.25% |
| India | 9.30% |
Top Keywords
| Keyword | Traffic | CPC |
|---|---|---|
| solvea | 1.9K | $8.10 |
| online phone interpreter | 90 | -- |
| ai電話 電気工事 | 210 | -- |
| solvea 音声aiソリューション | 80 | -- |
| 音声案内 留守電 無料 | -- | -- |
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