Plivo
What is Plivo?
Plivo is a cloud communications platform for building voice AI agents, programmable voice applications, SMS, WhatsApp messaging, verification workflows, and SIP-connected communications. Its platform combines APIs, SDKs, real-time audio streaming, telephony infrastructure, and a no-code AI Agent Studio. Developers can bring their own large language models, speech-to-text systems, and text-to-speech providers, while product and support teams can create agents from natural-language prompts. Plivo serves startups, developers, enterprises, and customer-service teams that need to automate calls, notifications, authentication, lead qualification, and support interactions. Its key differentiator is the combination of carrier-grade communications infrastructure with programmable and no-code paths for deploying voice AI agents.
How to use Plivo?
1. Create a Plivo account and use the starter credits to access the console or developer tools. 2. Choose AI Agent Studio for a no-code agent or connect Plivo APIs and SDKs to configure voice, messaging, SIP, or audio-streaming workflows. 3. Test the workflow, connect a phone number or messaging channel, and deploy the completed agent or communications application.
Plivo's Core Features
AI Agent Studio: Create and deploy conversational agents from plain-language descriptions without building every flow manually.
Programmable Voice APIs: Control inbound and outbound calls with HTTP APIs, webhooks, SDKs, and application callbacks.
Messaging API: Send and receive SMS, MMS, and WhatsApp messages programmatically for alerts, campaigns, and customer conversations.
Real-Time Audio Streaming: Stream bidirectional call audio over WebSockets to support custom AI, transcription, and voice-processing pipelines.
SIP Trunking: Connect AI agents, business phone systems, and external communications platforms to the public telephone network.
Verify API: Add SMS- and voice-based one-time-password authentication to applications with fraud-prevention capabilities.
Model Flexibility: Bring your own LLM, speech-to-text, or text-to-speech provider while retaining control over the agent stack.
Human Handoff: Transfer conversations from AI agents to human representatives when automated handling reaches its limits.
Global Communications Coverage: Deploy voice and messaging workflows across supported countries using Plivo numbers and carrier connectivity.
Security and Compliance: Protect communications with encrypted connections, access controls, security testing, and stated SOC 2, HIPAA, PCI DSS, GDPR, and ISO 27001 compliance.
Plivo's Use Cases
- #1
Automating inbound customer-support calls with voice AI agents
- #2
Qualifying sales leads through conversational outbound calling
- #3
Sending SMS or WhatsApp OTPs for account verification and login security
- #4
Delivering order, delivery, appointment, and account notifications by text message
- #5
Connecting LiveKit, Pipecat, ElevenLabs, or Vapi voice agents to telephone networks
- #6
Building appointment-booking and order-status agents for ecommerce and service businesses
- #7
Streaming live call audio to custom speech, language, and transcription pipelines
- #8
Adding programmable voice and messaging to SaaS products through APIs and SDKs
Frequently Asked Questions
Analytics of Plivo
Monthly Visits Trend: Jun 2025 - Oct 2026
Traffic Sources
AI Channel Traffic Trends
Top Regions
| Region | Traffic Share |
|---|---|
| United States | 40.37% |
| India | 36.44% |
| Brazil | 1.93% |
| Pakistan | 1.89% |
| United Kingdom | 1.50% |
Top Keywords
| Keyword | Traffic | CPC |
|---|---|---|
| plivo | 31.2K | $5.24 |
| plivio | 1.6K | $0.43 |
| pilvo | 2.5K | $0.37 |
| retell ai | 86.8K | $8.57 |
| plivo pricing | 740 | $5.66 |
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