Gladia

What is Gladia?

Gladia is an advanced AI platform offering an Audio Intelligence API that enables developers and businesses to integrate real-time and asynchronous speech-to-text transcription into their applications. Founded in 2022, Gladia aims to simplify audio data processing by providing high-accuracy transcription in over 100 languages, enhanced by proprietary models like Whisper-Zero and Solaria. The platform addresses enterprise needs by offering features like speaker diarization, word-level timestamps, and audio intelligence add-ons for insights such as summarization and entity recognition. It serves industries like customer service, media, and virtual meetings, ensuring compatibility with various tech stacks and compliance with GDPR and SOC 2 standards. Gladia’s mission is to empower companies to extract valuable insights from audio data without technical limitations, enhancing productivity and user experience.

Gladia's Core Features

• Real-time transcription converts speech to text instantly, enabling seamless integration for live applications like call centers.

• Asynchronous transcription processes audio files in under 60 seconds per hour, ideal for large-scale media processing.

• Speaker diarization segments audio by identifying and separating different speakers, enhancing transcript clarity.

• Word-level timestamps provide precise timing for each transcribed word, supporting detailed analysis and subtitle creation.

• Multilingual support transcribes and translates audio in over 100 languages, catering to global audiences.

• Code-switching capabilities accurately handle mixed-language conversations, ensuring reliable transcription in diverse settings.

• Audio intelligence add-ons like summarization and entity recognition extract key insights from audio for CRM and analytics.

• Custom vocabulary support improves transcription accuracy for industry-specific terms in fields like healthcare and finance.

• SRT and VTT subtitle formats enable synchronized captions for multimedia, enhancing accessibility.

• Noise handling ensures clear transcription in challenging audio environments, improving reliability for real-world use.

• API compatibility integrates seamlessly with all tech stacks, including SIP and WebSockets, for easy implementation.

• GDPR and SOC 2 compliance ensures secure and privacy-conscious data handling for enterprise users.