Giosg
What is Giosg?
Giosg is a comprehensive digital sales and customer service platform founded in 2011 that leverages artificial intelligence to help businesses deliver meaningful interactions with customers. The platform integrates live chat, AI-powered chatbots, video chat, and interactive content tools like quizzes and pop-ups into a single unified solution. Giosg's AI assistants can handle over 90% of everyday customer requests, with human agents stepping in for complex interactions requiring personal touch. The platform is trusted by over 1,200 companies worldwide and helps businesses automate customer support, capture leads, personalize website experiences, and ultimately close more sales with less effort. Giosg combines automation with human conversation capabilities, allowing businesses to streamline their entire customer journey from discovery through purchase.
How to use Giosg?
To use Giosg, businesses first sign up for an account and select a pricing plan starting at €199 per year. Users can then configure the platform by setting up AI chatbots, live chat widgets, and interactive forms tailored to their brand using the drag-and-drop interface and customizable templates. The platform integrates with existing business systems through third-party integrations and APIs, allowing seamless data flow. Once deployed, businesses can monitor interactions through the real-time dashboard, analyze performance metrics through customizable reports, and continuously optimize their customer engagement strategies based on the insights provided.
Giosg's Core Features
AI-powered chatbots that handle over 90% of everyday customer requests with natural language processing.
Live chat functionality with real-time messaging, file sharing, and chat transcripts for seamless agent-customer communication.
AI Shopping Assistant that helps customers choose, compare, and purchase products independently.
Multi-channel communication supporting live chat, video chat, phone, and WhatsApp integration.
Drag-and-drop interaction designer for creating custom chatbots, quizzes, and pop-ups without coding expertise.
Real-time analytics and customizable reporting dashboards for tracking performance metrics and customer behavior.
Audience targeting and segmentation to deliver personalized experiences based on visitor demographics and behavior.
Proactive chat triggers that automatically initiate conversations at optimal moments in the customer journey.
Lead capture and qualification workflows that collect information through conversational interactions.
Customer history and CRM integration to provide agents with contextual information during conversations.
A/B testing capabilities to optimize chat content, triggers, and conversion strategies.
Knowledge base and template management for maintaining consistent messaging across all interactions.
Giosg's Use Cases
- #1
Automating customer support to reduce response times and handle routine inquiries with AI assistants
- #2
Generating qualified leads through conversational AI that captures customer information via targeted forms and chatbots
- #3
Increasing e-commerce sales by deploying AI shopping assistants that guide customers through product discovery and comparison
- #4
Personalizing website experiences for different visitor segments using targeted chat triggers and interactive content
- #5
Managing large-scale customer interactions across multiple channels including live chat, phone, and WhatsApp simultaneously
- #6
Providing 24/7 customer support availability without requiring round-the-clock human staffing
- #7
Collecting customer feedback and insights through AI-powered surveys and interaction analysis
- #8
Qualifying leads before passing them to sales teams through intelligent conversation flows
Frequently Asked Questions
Analytics of Giosg
Monthly Visits Trend
Traffic Sources
Top Regions
| Region | Traffic Share |
|---|---|
| United States | 9.19% |
| India | 7.12% |
| United Kingdom | 6.42% |
| Vietnam | 6.02% |
| Finland | 5.69% |
Top Keywords
| Keyword | Traffic | CPC |
|---|---|---|
| live shopping | 9.1K | $0.72 |
| giosg help | 100 | -- |
| phygital | 12.2K | $1.64 |
| giosg | 140 | -- |
| phygitals | 6.8K | $3.75 |
Alternative of Giosg
Chatfuel
Chatfuel is a no-code platform for creating AI-powered chatbots to automate sales, customer support, and engagement on messaging apps like WhatsApp, Instagram, and Facebook.
Wotnot
Wotnot is an AI-powered no-code platform for building and deploying chatbots to automate customer support, lead generation, and engagement across websites and messaging apps.
Respond.io
Respond.io is a customer messaging platform that unifies business communications across multiple channels with AI-powered automation.
Microsoft Copilot
Microsoft Copilot is an AI-powered assistant enhancing productivity across Microsoft 365 and web tasks.
YourGPT
YourGPT.ai is an AI platform that enables users to build, customize, and deploy intelligent chatbots and AI agents for various applications.
Gizmo AI
Gizmo AI provides a platform for creating and managing AI-powered chatbots to enhance user engagement and automate tasks.
Chatbot
Chatbot.com is a no-code platform for building and deploying AI-powered chatbots to enhance customer support and engagement.
Chatbase
Chatbase is a platform for building and deploying AI-powered customer service chatbots trained on custom data.