Quo

What is Quo?

Quo, formerly known as OpenPhone, is an innovative AI-powered business phone system designed for startups and small businesses. Its mission is to help teams build personal customer relationships at scale by bringing calls, texts, and a mini-CRM together in one unified platform. The system features an integrated AI agent named Sona, which can answer calls 24/7, qualify leads, and route conversations automatically. By providing shared inboxes, internal notes, and seamless CRM integrations, Quo ensures teams stay perfectly in sync while never missing a valuable customer opportunity.

How to use Quo?

To get started with Quo, sign up for an account and choose your preferred business phone numbers. From the intuitive dashboard, you can invite team members, set up shared inboxes for collaboration, and configure custom call routing workflows. You can also activate the Sona AI agent to handle after-hours calls or preliminary lead qualification, and integrate the platform directly with your existing CRM tools like HubSpot or Salesforce to keep all customer data automatically synced.

Quo's Core Features

• Unified workspace that brings all business calls, texts, and contacts into one shared interface.

• Sona AI agent works 24/7 to answer calls, qualify leads, and route conversations intelligently.

• Shared phone numbers allow multiple team members to call and text from the same line.

• Automated call summaries and AI note-taking reduce administrative busywork after conversations.

• Customizable call flow builder lets you route callers based on schedule, team, or priority.

• Mini-CRM functionality with internal notes and tags provides full context for every customer interaction.

• Seamless integrations automatically sync data with popular tools like HubSpot, Salesforce, and Zapier.

• HIPAA compliance ensures secure and protected communication for healthcare providers.

Quo's Use Cases

• #1

  Collaborating on customer texts and calls through shared inboxes.

• #2

  Automating after-hours customer service with an AI 24/7 receptionist.

• #3

  Routing incoming sales calls to the correct team member automatically.

• #4

  Keeping personal and business phone numbers separate on a single device.

• #5

  Syncing call and text data seamlessly into CRMs like Salesforce or HubSpot.

• #6

  Handling secure, HIPAA-compliant patient communications for healthcare clinics.