Dapta

What is Dapta?

Dapta is a comprehensive AI automation platform designed for small and medium-sized businesses (SMBs) that enables teams to build custom AI agents without coding expertise. The platform specializes in creating voice agents, text agents, and automated workflows that handle customer interactions, lead qualification, appointment scheduling, and customer support 24/7. Dapta integrates seamlessly with existing business tools like CRMs, email platforms, and calendars, allowing businesses to automate repetitive tasks and scale operations without proportional increases in overhead. The platform uses natural language processing to allow users to simply describe what they need, and Dapta automatically configures the appropriate AI agents and workflows. Trusted by over 50,000 companies globally, Dapta delivers results in as little as 24 hours after setup. The service is built to help sales teams close more deals, marketing teams generate leads efficiently, and customer service teams provide instant support at scale.

How to use Dapta?

To use Dapta, first sign up and log into your account, then navigate to the dashboard to create your first AI agent by describing what you want it to do in natural language. Set up your preferred communication channels (voice, text, email, or WhatsApp), integrate your existing business tools (CRM, calendar, databases) through the API connections, and train your agent using your company documents or website data if needed. Test your agent using the built-in test feature and refine its instructions with the "Improve with AI" functionality, then deploy it to start automating customer interactions immediately. Monitor performance through the analytics dashboard, which tracks call history, response metrics, and conversion data.

Dapta's Core Features

• Voice agents that can make and receive calls, provide information, and book appointments automatically.

• Text agents for SMS and WhatsApp messaging integrated with CRM and database systems.

• No-code workflow automation that connects your existing tools without requiring technical expertise.

• Natural language API builder that creates integrations in seconds by describing what you need.

• Real-time CRM synchronization that automatically updates customer records during agent interactions.

• Custom AI training using your company's website data and documents for industry-specific solutions.

• Lead qualification and scoring that converts prospects from initial contact to qualified opportunities.

• Campaign management allowing bulk outreach through Excel or CSV file uploads.

• AI content generation for marketing workflows and personalized customer communications.

• Advanced analytics dashboard tracking call history, conversion metrics, and operational performance.

• Integration with 100+ business tools including Google Calendar, Slack, email platforms, and major CRMs.

• Fully assisted onboarding and dedicated account managers on higher-tier plans.

• Multi-workspace support and team collaboration with customizable admin roles.

• Database storage for customer data and interaction history with secure encryption.

Dapta's Use Cases

• #1

  Automating lead qualification and instantly identifying high-quality prospects ready to convert

• #2

  Handling 24/7 customer support calls and text messages without human intervention

• #3

  Booking and scheduling appointments automatically by syncing with your calendar system

• #4

  Following up with leads and nurturing prospects through automated multi-touch campaigns

• #5

  Qualifying sales prospects and updating your CRM in real-time during customer interactions

• #6

  Automating case intake for law firms by capturing client information and scheduling consultations

• #7

  Screening job candidates and conducting initial interview questions before human review

• #8

  Sending personalized email and SMS follow-ups triggered by specific customer actions

• #9

  Generating and analyzing leads in bulk through spreadsheet-based campaigns

• #10

  Providing customer onboarding guidance and driving product adoption through automated conversations