Alltius

What is Alltius?

Alltius is a no-code, AI-driven platform that transforms customer interactions by delivering precise and secure AI assistants tailored for industries such as financial services, banking, insurance, and fintech. Built on decades of research from Carnegie Mellon University and the Wharton School, it empowers businesses to automate customer support, sales processes, and website engagement with human-like chatbots and AI copilots. The platform emphasizes speed, accuracy (up to 99% in query resolution), and compliance with strict security standards like SOC2 and ISO certifications. It helps organizations reduce customer wait times drastically, boost sales conversion rates, and streamline agent onboarding and ticket resolution. Alltius also provides robust customization and integration options, enabling enterprises to efficiently train and manage AI assistants across multiple channels without coding expertise.

How to use Alltius?

Users can start by signing up for Alltius and leveraging its no-code platform to create or customize AI assistants trained on their company data such as FAQs, product documentation, and customer tickets. The platform allows deployment of these assistants across websites, contact centers, and enterprise applications to automate responses, enhance support efficiency, and increase sales productivity. Key steps include integrating the assistants with existing CRMs or workflows, defining business-specific intents, and continuously training the AI for improved accuracy and relevance in handling customer interactions.

Alltius's Core Features

• No-code platform for easy creation and customization of AI assistants.

• AI assistants trained on company documents, FAQs, and customer data for high accuracy.

• Support for multi-channel deployment, including websites and contact centers.

• Domain-specific assistants tailored for financial services, insurance, and banking.

• Automated handling of customer queries with 99% accuracy and minimal hallucination.

• Sales Assistant that boosts conversion rates by delivering personalized pitches.

• Support Agent Assist to handle routine tickets, improving agent productivity by 20%+.

• In-Product Assist for instant, self-service customer support around the clock.

• Military-grade security with SOC2 Type 2 and ISO certifications.

• Scalable infrastructure capable of managing over 100K queries per day.

• Integration with CRM systems and other enterprise software.

• Ability to perform actions on behalf of customers, such as raising tickets or fetching account balances.

• Real-time contextual understanding and conversational intelligence.

• Customizable chatbot CUIs with version control and ecosystem integration.

Alltius's Use Cases

• #1

  Automating customer support queries in financial institutions to reduce wait times and ticket volume.

• #2

  Enhancing sales team productivity through AI-driven personalized pitch creation and onboarding support.

• #3

  Deploying AI chatbots on websites to increase visitor engagement and lead conversion rates.

• #4

  Streamlining insurance workflow automation with AI-driven fraud detection and case prioritization.

• #5

  Providing real-time, 24/7 self-service assistance across multiple customer touchpoints.

• #6

  Automatically updating CRM records and drafting canned responses to routine queries.

• #7

  Reducing support agent workload by handling 99% of routine customer inquiries.

• #8

  Training new agents quickly with AI-powered coaching and contextual guidance.